No, you do not need to hire a consultant in order to be able to use kpi.com. Our software has user-friendly interface, is very functional and focused on supporting all stages of a workflow in your organization. Our support team on firstname.lastname@example.org is always there to help you with instructions.
Our accounting and payroll tools are not designed for a specific country, they rather follow International Financial Reporting Standards and common employee payment contributions and deductions. However, we have built-in localization tools, so users can customize their financial transactions and reporting to suit any local accounting, payroll or tax rules.
We make maximum efforts to ensure that appropriate data security procedures and processes are in place to protect against any breach, unauthorized access, destruction, corruption or loss of the customer data created and generated through the use of the kpi.com software. Physical security of kpi.com is built on Amazon cloud infrastructure. We use EC2, EBS and S3 services from AWS. Your data is being stored on a replicated storage in the cloud environment which means, even if some hardware problem occurs data will remain safe and restorable. Additionally, we keep data backup on our site, should any issues arise with the cloud environment we will always have the data backup available. As a separate service, we can provide data backup to customers’ sites on a scheduled basis upon request.
Passwords can be changed from Settings menu. Customers themselves cannot change the username, however, you can email us on email@example.com or contact our live chat service and ask our agents to change your login.
You can make an online payment using PayPal, debit or credit cards directly from the kpi.com website. Alternatively, you can request an invoice from our support team so that you can pay through bank transfer.
kpi.com is available in English, Arabic, Russian, Spanish, Portuguese, Dutch and Turkish languages.
Any upgrade or downgrade can be done via My Account menu, changing the number of users or selection of apps. Your subscription fee will adjust accordingly.
Yes, the system can be customized in many ways. Basic customizations are available in Settings menu. Specific customizations to functionality, forms, interface, etc., can be done as a separate project. Contact us at firstname.lastname@example.org, and our team will provide you with estimates.
There are no costs for installation or maintenance. Email and live chat support is free too. If you think you need dedicated support for implementing the software, please contact us at email@example.com to discuss the associated scope and cost.
Any requests or complaints should be emailed to firstname.lastname@example.org and we will revert as soon as possible.
Yes, our CRM and HRMS applications are available in Google Play Store and Apple App Store as KPI Sales and KPI Humans. We are developing other mobile apps, and we will inform you as soon as they are released.