Kpi.com’s Project and Resource Management is an intuitive and flexible tool that allows managing your projects from initiation to execution. It seamlessly encompasses all necessary features required by managers, easily integrating with other parts of the system. Either small or big, projects can be delivered effectively, with kpi.com’s innovative technologies of tracking and reporting capabilities.
Record issues and assign employees
Issues section is designed to record company issues and register timesheet just like tasks in the system. Issues are related to projects, so need to add employees who will resolve these issues. One important aspect of the issue management is the visibility: you can either make the issue private, public or internal. Public issues are available to everybody who has access to the system while internal issues are visible to employees only.
You can make the timesheet hours recorded against the issue as billable and later charge our client for the expenses incurred during the issue resolution.